- The conditions under which cancellation will be allowed have to be mentioned.
- Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
- The Verified and Reasonable things are only accessible and allowed for the Cancellation policy for this once ordered won’t be returned in.
- Fountains & Plants are considered as final sales and are not eligible for return / Exchange.
REFUND POLICY – The Possibilities of refund for the purchases are as per the following service error or product issues and the Customers are directed to make use of the service on the requirement only.
If Found Following issues the refund can be provided.
- The wrong product was sent by the merchant.
- The product is defective.
- The product was damaged in shipping.
- The product has been tampered with.
- Should be mentioned on the website
- ‘’Refunds will be done only through the Original Mode of Payment”
No Refund Policy- The detailed description will be mentioned on the products which are not approved for refund.
- In short:
- We accept returns/replacement within 1 days of receipt, only if their delivery packaging has not been opened or the products are damaged or the wrong product. Please notify us and return the box in its original packaging. We will endeavor to send you another or refund the payment in such instances.
- We can only accept returns of products that have not been tampered with, are sealed, and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable
04 3445544
+971 55 422 4148
